You can contact us through our website's contact form or email us directly at info@michellemarieauthor.com. Our team is always happy to assist you with any questions or concerns you may have.

Some of our products come individually packaged to protect their shape and provide extra durability. Here are the products we may ship separately: snapback hats, trucker hats, dad hats/baseball caps, and visors backpacks mugs, wine tumblers, and pint glasses postcards and stickers pillows with stuffing posters framed posters canvas bean bag cases water bottles notebooks blankets In some cases, we may fulfill products from the same order in different facilities, which means they’ll be shipped separately.

Yes, Please contact us to discuss details at info@michellemarieauthor.com

Our standard process is the Direct to Garment (DTG) method of printing. That means we can create photo-quality prints, the amount of colors used doesn't affect pricing, and there aren't any order minimums. We use Kornit printers for all DTG-printed garments.

When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual - it’s from a fixation agent applied during the printing process, and it’s not permanent. Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment. The solution is simply to wash the garment! Neither the residue nor the smell is permanent, and both should go away after one wash. All DTG orders contain a packing slip with a short explanation.

It takes 2–5 business days to create a product and fulfill an order. (Make the order) Then the item is shipped.

We want to make sure you are happy with your order. So please reach out with any concerns. However, all items are custom made when you purchase them and are unreturnable as such. We urge you to please review your order before you make it to ensure you will be happy with what you receive.

DTG products For DTG products, we use Kornit Water-based and NeoPigment inks that are Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4. Sublimation products We use Mimaki Dye Sublimation Ink Sb411 and Sawgrass SubliJet HD ink for sublimation products. Both of these inks are Oeko-Tex™ certified. For some sublimation products, we also use MYSUBLI-E Sublimation Transfer Ink. Phone cases We use Mimaki UV Inkjet Ink Lus 120 ink for phone cases. This ink is GREENGUARD Gold certified, which means the ink meets the gold certification for building materials, finishes, and furnishings. Posters For posters, we use Epson UltraChrome GS3 ink. This ink is also GREENGUARD Gold certified. Other non-apparel products For mugs, we use Sawgrass SubliJet HD ink. For selected non-apparel products, stickers, and canvas, we use EPSON SC80610/80600 ink. For tumblers and water bottles, we use UV-DL Ink.

Simply Yes!! Please email us at info@michellemarieauthor.com and let us know what you are looking for and we will try to accommodate you.

Pay Pal, Credit Card and Debit Card. Please email us for more options if needed.